Start Updating cell phone software

Updating cell phone software

Our Verizon coverage map may show why you're having trouble with device setup/activation, media transfers, apps, data connections, email, messaging, and placing/receiving calls. This may help if you're having trouble sending a picture/text message.

I have an Apple 6s plus and started noticing a few months ago that my phone does not recognize certain cell numbers and will list them like this: (812)? When outside, she uses the video app and my data use skyrockets. I upgraded from an i Phone 5s to a 6S Plus about 6 months ago.

I try to turn off the video app use of cell data on 6s plus, but it does not work. From the time that the new billing plans with different data levels were instituted, I never came anywhere near using up my 2 GB of data.

I have an android (Samsung Galaxy Note 3) and thinking about switching to IOS (i Phone 6s Plus).

I have never owned an i Phone, and now with the larger screens I would like to see what all the hype is about.

If you're having issues with your phone or device, visit our Troubleshooting Assistant.

This often helps if you get emails on your computer/PC but not on your phone.

I was backing up some of the contents of my phone to cloud storage while connected to my local wifi network. I saw where Verizon is rolling out their new LTE Advanced within roughly 450 cities.

I am in one of those cities and wondering what the updated carrier settings are? My mother uses video app at home wifi, which is great.

This helps if you're receiving invalid Gmail user name/password errors or your account has been locked.

To permanently block text message spam sent from email addresses, email domains and/or text nicknames, view this info.

Is there a way to unlock the phone and use it on my Verizon plan? My friend deactivated the phone and it still has a sim card in it.